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Training and Development


Updating and developing skills can increase mature employees’ contributions throughout their careers. In today’s fast-paced working environment, training and development should be an essential part of the career advancement plan for all your employees, regardless of age. Relevant training allows your older workers to continuously build their skills, increase productivity and continue their employability. 

With better technology and increase competition comes the pressure to cut costs. Organisations have to innovate to stay ahead. To do so, companies must invest in lifelong learning for its employees.

Supervisors should be trained in managing and coaching mature employees. Creating understanding and mutual respect across different generations is important for the organisation to have high employee engagement.

Investing in and encouraging life-long learning among mature employees helps organisations stay competitive and capitalize on the wealth of experience of these employees. The benefits in training older workers include:

Increased productivity and efficiency.
Older workers may need customised training to get used to newer systems, processes and technology. They may also need some time to adapt to the changes in the working environment which could be quite different from what they are used to. With training, mature workers can be more efficient and effective in their work and really bring their wealth of experience to bear.

Improved customer interface.
The knowledge and skills acquired through training give mature employees greater confidence in their customer service and sales approach.

Increased motivation and commitment.
Training allows the mature employees to feel important and useful to the company. Such mature employees are more likely to stay and contribute longer with higher self-confidence.

Increased contributions to the organisations.
Mature workers who are continuously improving their skills and knowledge are better able to keep up with changes in technology, shortened business cycles and changes in products and services.  

Increased adaptability.
Mature employees who are continually learning will be more adaptable and are more likely to be able to keep up with business changes.  Mature employees can also be trained to take on different roles which allow them to apply knowledge and skills gleaned from their years of experience

Increased functional skill.
Training mature workers extends their suitability for alternative job roles and functions. They will more confident and adaptable to taking up multiple roles or to multi-task. With new skills they will be more willing to be cross-trained for other job functions.